Discussions

Contractor traffic, but split by morning rush versus total week. A single weekly number would hide the staffing problem.

We also keep the old process beside it for a few days and mark the exact differences. People remember contrasts.

A short checklist next to the purge log works better for us than a binder nobody opens.

Where it will be used, whether it is touch-up or full repaint, and whether they can leave enough sample for a clean reading.

Independent hardware and paint store, contractor-heavy mornings, small team. I want to compare staffing and delivery policies.

The category structure feels easy to scan. I would keep the “what changed this week?” prompts near the top because those are the conversations I would...