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What does a new counter person need to master in week one?

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(@demo_ops_lead)
Posts: 6
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[#5]

We used to drown new hires in product knowledge. I am leaning toward safe equipment habits, order verification, and a clear escalation path first.


 
Posted : 08/09/2026 12:09 pm
(@demo_paint_manager)
Posts: 8
Active Member
 

Agreed. I would add learning to describe uncertainty instead of guessing. That saves more rework than memorizing another product sheet.


 
Posted : 08/09/2026 12:22 pm
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