Preview guide
A minimum charge works best when it reflects the work instead of feeling like a penalty. Start with the actual steps your team performs.
Count the whole job
Include intake, sample preparation, instrument time, formula adjustment, drawdown, dry time, review, labeling, and recordkeeping. Complex samples consume counter capacity even when the tint amount is small.
Separate service levels
A standard scan-and-adjust service is different from a restoration match, stain match, or touch-up-critical job. Define what each level includes.
Make the policy easy to explain
Customers should hear what the fee buys: documented work, a reviewed sample, and a repeatable formula. The explanation matters as much as the number.